Technology

Data Analytics

Ken Crutchfield | Wolters Kluwer Legal & Regulatory U.S.

Ken Crutchfield, vice president and general manager of legal markets with Wolters Kluwer, talks about ongoing shifts in the legal industry, from the changing dynamic between in-house counsel and outside firms to the impact of technology and COVID-19.

Technology

Rekha Shenoy | Zapproved

Rekha Shenoy points legal professionals toward understanding their data and collaborating with IT teams on technology systems that are straightforward and self-service.

Alternative Dispute Resolution (ADR)

Richard Byrne | NAM (National Arbitration and Mediation)

Richard Byrne, commercial law specialist and mediator with NAM (National Arbitration and Mediation), talks about why NAM was able to move its proceedings online so efficiently in a time of crisis, and why client reactions have been so overwhelmingly positive.