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Legal Operations
In-House Teams Have Data Aplenty, but How Reliable and Reproducible Are the Numbers?
Managers in the legal industry face a data deluge. Everywhere there are metrics that pertain to managing lawyers and legal issues, commonly from a vendor’s or another organization’s survey of law firms or corporate law departments. The plenitude of survey data is welcome, but it...
Read MoreLife Sciences
Benchmark Metrics for Pharma Companies: Indexing allows cross-industry law department comparisons
This article covers two topics: benchmark metrics for pharmaceutical company law departments and indexing as a method to create comparability between benchmarks that have widely different scales. To address both topics, General Counsel Metrics, LLC, which conducts the world’s largest law...
Read MoreCorporate Counsel
BEST Metrics: Turning data into action improves in-house performance
What four metrics categories offer the most guidance for those who manage in-house lawyers? As explained below, the BEST metrics are: Benchmarks from industry peers, Expenses from law firm invoices, Satisfaction scores from clients and Time metrics from in-house lawyers. Benchmark Comparisons...
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